Booking Terms & Client Agreement
These terms are designed to protect both your experience and the integrity of my work. By making a booking, you agree to the following:
1. Booking & Payment Terms
All sessions, bookings, and creative projects must be paid in full in advance to secure your place.
You will receive a professional tax invoice with secure payment options tailored to your booking. Payment methods may include card payment, direct deposit, or other secure channels. Sessions or projects will only be confirmed upon receipt of payment.
Once payment is made, your session or project is officially reserved in my calendar.
2. Rescheduling
Life happens — and I understand that plans may change. You’re welcome to reschedule your appointment with at least 24 hours’ notice via email.
Please note: Rescheduling requests sent via social media or messaging apps will not be accepted.
Missed sessions without proper notice are considered forfeited and cannot be rescheduled or refunded.
3. No-show Policy
A no-show is defined as missing your scheduled session without notice and without joining within 15 minutes of the agreed start time. In such cases, the session is considered forfeited, and no refund will be issued.
4. Refunds
Please ensure you're fully committed before booking. As a general policy, no refunds are offered for sessions, packages, or creative projects. Once you book, I reserve that time, energy, and calendar space specifically for you.
5. Project quotes and Creative work
For design services or custom creative projects:
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All project quotes must be paid in full before work begins (unless otherwise agreed in writing).
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Once payment is received, your project is locked into my creative schedule and cannot be cancelled.
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No refunds will be issued once work has commenced.
6. Respect and Safety Policy
This space is built on professionalism, care, and mutual respect. As such, I maintain a strict zero-tolerance policy for abuse of any kind, including verbal aggression, emotional manipulation, boundary-pushing, or disrespectful behavior.
If such behavior occur:
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The session or project will be immediately terminated.
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All future bookings or collaborations will be cancelled without refund.
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You will be permanently banned from working with me.
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No explanation will be provided. No exceptions.
It is solely at my discretion, or that of any trusted assistant or collaborator, to determine when a client’s behavior has crossed a line.
This is not just a policy. It is a boundary. One that protects the creative, emotional, and energetic integrity of my work.
7. Your Responsibility & Acknowledgment
By booking, you confirm that you have read, understood, and accepted these terms. If anything is unclear, I warmly invite you to reach out before booking. I believe in open, respectful communication and value clarity on both sides.
Thank you for honoring this agreement. I look forward to working with you in a space of trust, creativity, and integrity.
