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Hello! I'm Louise

I’m an educational psychologist, educator and Knowledge Mentor. I work with knowledge experts who want to find their voice, trust what they know and use their expertise to empower others.

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Throughout my career, I have witnessed how knowledge becomes powerful when we know how to carry it into the world in ways that help others grow, learn and develop agency.

Universities Are Not Facing an AI Challenge. They Are Facing a Human Adaptation Challenge

Writer: Louise Sommer Harvey
Louise Sommer Harvey
6 days ago
5 min read

Curiosity, culture, and human adaptation have always shaped how societies respond to technological change. AI is simply the latest chapter in a much older story.


Artificial intelligence has become one of the most discussed topics in higher education.

Universities are developing AI policies. Educators are reconsidering assessment practices. Students are experimenting with new tools. Public debate often swings between excitement and anxiety, with AI presented as either a revolutionary opportunity or an existential threat.


But perhaps we are asking the wrong question. The challenge facing universities is not primarily an AI challenge. It is a human adaptation challenge.


Throughout history, societies have repeatedly encountered technologies that transformed how people lived, worked, communicated, learned, and understood the world. Every time, the technology itself became the focus of public attention. Yet the deeper challenge was never the tool. The deeper challenge was how people adapted to change.


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A Much Older Story

When discussing artificial intelligence, it can be tempting to think we are entering entirely uncharted territory. In some ways, we are. Yet history suggests that humanity has encountered similar moments before.


New technologies often arrive surrounded by uncertainty. They challenge existing systems, disrupt familiar routines, and raise questions about what might be gained or lost. The concerns may differ, but the pattern is remarkably consistent.


One of the earliest examples comes from Ancient Greece. In Plato's dialogue Phaedrus, concerns were raised about the increasing use of writing. Writing was seen by some as potentially weakening memory because people would rely on written records rather than developing knowledge internally.

Today, this concern sounds surprisingly familiar. In contemporary discussions about AI, similar questions emerge:


  • Will students think for themselves?

  • Will critical thinking decline?

  • Will learning become superficial?

  • Will technology weaken essential human capabilities?


These concerns are understandable, but they are not new. They are part of a long historical pattern in which societies negotiate the relationship between human capability and technological change.


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From the Printing Press to the Internet

The invention of the printing press back in the 1800 transformed access to information.


Knowledge that had once been restricted to small groups became increasingly available to wider populations. This transformation contributed to profound social, political, educational, and cultural changes. Yet it also generated anxiety. Who could be trusted? How would people evaluate information? What would happen when traditional authorities no longer controlled access to knowledge?


Centuries later, similar questions emerged again with radio, television, and eventually the internet. The internet expanded access to information on an unprecedented scale. It created extraordinary opportunities for learning, connection, and innovation. It also introduced misinformation, information overload, and new forms of social fragmentation.


However, society adapted. Not perfectly. Not certainly not immediately, but adaptation occurred.

New skills became necessary. New norms emerged. New forms of literacy developed.


The challenge was never simply technological. It was human.


What the History of the Car Can Teach Us

Perhaps one of the most useful comparisons is the history of the automobile (one of my favourites in fact). When cars first appeared, they were expensive luxuries available only to a small minority. Over time, they transformed society and connected communities. Cars also expanded mobility which created economic opportunities and social grown.


As such, the var changed how we worked, travelled, and experienced the world. Which is all good, but the journey was not straightforward. Roads had to be re/designed. Traffic systems had to be developed. Safety regulations became necessary introducing seatbelts and driving laws.


Entire societies learned how to live with a powerful new technology! But here is the important lesson; Just like AI, the car was never inherently good or bad. It was a techology controlled, created and used by humans. The car didn't drive itself. The didn't even invent itself, but it created opportunities and it created great risks. Its impact depended largely upon how people chose to use it and how societies responded to its consequences.


Here's the secret: The story was never really about cars. It was about leadership, responsibility, adaptation, and collective learning. AI may prove remarkably similar.


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Universities and the Human Challenge

This is where higher education enters the conversation. Artificial intelligence is changing how information is accessed, generated, and shared. Students can now obtain explanations, summaries, feedback, and content within seconds. Why bother read a whole book when you can ask for a 2 minute review. As a result, many educational discussions focus on protecting academic integrity or preventing misuse.


These are important conversations, but they are not the most important conversations. Hear me out: The challenge is no longer simply access to information. The challenge is helping learners make sense of information - and understand how knowledge is created and cultivated. This means helping teaching the students how to evaluate sources, how to ask better questions and just as important, teach them how navigate uncertainty. Uncertainty is a natural part of life, and it's a natural part of the learning process.


However, there's more. It is essential that we teach students how to engage thoughtfully with perspectives different from their own. In this context, educators become facilitators of learning, reflection, dialogue, and critical thinking. The human dimensions of education become increasingly valuable.


Because while AI may generate information, it cannot replace curiosity. And AI cannot replace judgement, empathy, ethical reflection, or  the human capacity to make meaning.



Why Curiosity Matters

Looking back over history, it's obvious that periods of change often generate fear. However, modern psychology shows that change also can generate certainty. People become attached to simple answers, clear positions, and familiar narratives. Yet meaningful learning rarely emerges from certainty alone. It emerges from curiosity.


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Curiosity allows individuals to remain engaged with complexity rather than retreat from it. It encourages exploration rather than defensiveness. It creates space for dialogue, reflection, and adaptation.

In higher education, curiosity may become one of the most important capabilities we can cultivate. Not because it provides answers but because it helps people navigate questions. And increasingly, the future will belong to those who can engage thoughtfully with uncertainty rather than avoid it.


The Future of Higher Education

Universities are entering a period of significant transformation. Artificial intelligence will undoubtedly influence how knowledge is created, accessed, and communicated. However, the future of higher education will not be determined by technology alone. It will be shaped by the human capacities that technology cannot replace. Capacities such as:


Curiosity.

Judgement.

Ethical reasoning.

Cultural understanding.

Critical reflection.

Adaptability.


These have always mattered. And they matter even more now.


The question facing universities my not really whether AI is good or bad. The question is whether we can help learners develop the skills, mindsets, and human capabilities needed to navigate a changing world responsibly. Ultimately, universities are not facing an AI challenge. They are facing a human adaptation challenge.


I would love to hear your reflections on this topic. Join the conversation on LinkedIn


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Acknowledgement of Country
I acknowledge the Traditional Custodians of the lands on which I live and work across Australia and pay my respects to Elders past and present. I recognise the continuing connection of Aboriginal and Torres Strait Islander peoples to Country, culture, community and knowledge.

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I extend my respect to Indigenous peoples throughout the world and honour their living cultures, knowledge traditions and enduring connections to lands, waters and communities.

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